Privacy policy

Last updated: September 26, 2026

At GoatShopper, we operate this online store and website, including all related information, content, features, tools, products, and services, to provide you with a convenient and curated shopping experience (the “Services”).

GoatShopper is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, use our Services, purchase products from us, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information may be collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with GoatShopper, we may collect or process the following types of information:

  • Contact details: Your name, billing address, shipping address, phone number, and email address.
  • Payment information: Payment method, transaction details, payment confirmation, and other information required to process your payment.
  • Account information: Username, password, preferences, and account settings, where applicable.
  • Order and transaction information: Products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.
  • Communications: Information you provide when contacting our customer support team or otherwise communicating with us.
  • Device information: Information about your device, browser, network connection, IP address, and other technical identifiers.
  • Usage information: Information about how and when you interact with or navigate our website and Services.

How We Collect Your Information

We may collect personal information from the following sources:

  • Directly from you, when you place an order, create an account, contact us, or otherwise provide information to us.
  • Automatically through our website, including through cookies and similar technologies.
  • From our service providers, who may process information on our behalf to provide technology, payment, shipping, analytics, customer support, or other services.
  • From partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with GoatShopper, we may use your personal information to:

Provide and Improve Our Services

We may use your information to:

  • Process and fulfill your orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Send order confirmations and updates.
  • Process returns, refunds, exchanges, or cancellations.
  • Provide customer support.
  • Manage customer accounts.
  • Remember your preferences.
  • Improve our website, products, and shopping experience.
  • Recommend products that may be relevant to your interests.

Marketing and Advertising

Where permitted and in accordance with your communication preferences, we may use your information to send promotional communications or show you advertisements for our products and services.

This may include advertising based on your interactions with our website, such as products you have viewed, purchased, or added to your cart.

Security and Fraud Prevention

We may use your information to:

  • Help maintain a secure shopping experience.
  • Verify accounts and transactions.
  • Detect and investigate potentially fraudulent or unauthorized activity.
  • Protect our website, customers, and services.

Communication

We may use your information to respond to customer inquiries, provide support, send service-related communications, and maintain our relationship with you.

Legal Requirements

We may use or disclose information where necessary to comply with applicable laws, legal processes, government requests, or to enforce our terms and policies.

How We Share Your Personal Information

We may share personal information with third parties when reasonably necessary to operate GoatShopper and provide our Services.

This may include:

  • Shopify and service providers that assist with payment processing, website hosting, analytics, customer support, fulfillment, shipping, cloud storage, and other business operations.
  • Business and marketing partners that assist us with advertising and marketing activities.
  • Shipping and logistics providers when necessary to deliver your orders.
  • Third parties when you request or authorize us to share information, such as when using certain social media or third-party integrations.
  • Our affiliates or business partners, where applicable.
  • Authorities or other parties where legally required, including in connection with legal proceedings, investigations, business transactions, or to protect our rights and customers.

We do not sell your personal information simply as part of our normal operation of the GoatShopper store.

Shopify

GoatShopper uses Shopify to host and operate our online store.

Information you submit through our Services may be processed by Shopify and other service providers involved in operating our store. Some of these providers may be located outside India.

Shopify may process information relating to your interactions with our store in accordance with its own privacy practices.

You can review Shopify's privacy information through its official privacy resources.

Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep our website functioning properly.
  • Remember your preferences.
  • Understand how visitors use our website.
  • Improve website performance.
  • Provide relevant shopping experiences.
  • Support analytics and advertising activities.

You may be able to manage or restrict cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

Third-Party Websites and Links

Our website may contain links to third-party websites, services, or platforms.

If you follow a link to a website that we do not operate or control, we recommend reviewing that website's privacy policy and terms separately.

GoatShopper is not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms.

Children's Privacy

Our Services are not intended for children under the applicable age of majority in their jurisdiction.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, you may contact us using the contact details below so that we can review the matter and take appropriate action.

Security and Retention

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online system or method of transmitting information can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for purposes such as providing our Services, maintaining accounts and transaction records, resolving disputes, complying with legal obligations, and enforcing our agreements and policies.

Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include:

  • Right to Access: Request information about the personal information we hold about you.
  • Right to Correction: Request correction of inaccurate personal information.
  • Right to Deletion: Request deletion of personal information where applicable.
  • Right to Data Portability: Request a copy of certain personal information in an appropriate format, where applicable.
  • Communication Preferences: Opt out of promotional communications by using the unsubscribe option provided in our marketing messages.

Please note that these rights may be subject to applicable legal requirements and limitations.

To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

Complaints and Privacy Concerns

If you have a question, concern, or complaint regarding how GoatShopper handles your personal information, please contact us using the details below.

We will review your concern and respond as appropriate.

International Data Transfers

Because GoatShopper uses Shopify and other third-party service providers, your personal information may be processed, stored, or transferred outside India.

Where applicable, such transfers will be handled in accordance with applicable laws and the privacy practices of the relevant service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy and publish the updated version on our website.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

GoatShopper
WhatsApp Only: +91 9370986897
Email: goatshopper.in@gmail.com
Address: Nigdi, Pune, Maharashtra – 411044, India
Support Hours: Monday – Saturday | 10:30 AM – 5:30 PM

We will do our best to respond to customer and privacy-related inquiries within 12–24 hours during our support hours.

Important: Since GoatShopper is currently being operated before you have finalized/registered the legal entity, I've used “GoatShopper” as the business/brand name rather than inventing a legal company name. Once you register the business, you should update the policy with the actual legal entity name and registered address.